Report a Maintenance Issue

If you have noticed any maintenance problems at the property you are currently renting from us, then please complete the report form below. Once you have submitted your request we will use our best endeavours to address maintenance issues within reasonable timescales.

(Addressing maintenance issues may be subject to the Landlord’s authorisation, obtaining parts and/or any reasonable unforeseeable events.)

PLEASE NOTE: It is important to fill in ALL information to ensure that we can help quickly and efficiently.

IMPORTANT NOTE: if you are uploading photos please be aware that there might be a gap of up to 2 minutes or even longer AFTER you press the submit button, before anything appears to happen. This is because the photos are being uploaded from your PC to our server which depending on photo size and internet connection can be a VERY slow process. Smaller photo sizes will be much faster. There is no need to press the submit button again and doing so will only slow things down.

1. Your Info

2. Address

3. Photos

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4. Problem

 

 I hereby confirm that the following details require attention at the above address and authorise the Landlord or your contractors (or subcontractors) to carry out all authorised repairs.

 I authorise YOU to give my contact details to contractors so that they can contact me to organise an appointment. 

 I authorise YOU to release the keys for my property to contractors to carry out the necessary work.